Shipping Policy
Last updated: May 1, 2026
Truss City ships nationwide from Texas. We offer several shipping options to best fit your needs.
Shipping Methods
Standard Shipping (FedEx / UPS)
Estimated delivery: 5–10 business days. Rates calculated by weight at checkout.
LCL Freight
For large or heavy orders. Rates calculated by weight at checkout. Delivery times vary by destination.
Customer-Arranged Shipping
You may arrange your own pickup or shipping from our location. Select this option at checkout for $0 shipping cost.
Free Shipping
Orders of $500 or more qualify for free standard shipping within the continental United States.
Processing Time
Orders are typically processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Damage
Please inspect all packages upon delivery. If you notice visible damage to the packaging, note it when signing for the delivery. If the product inside is damaged, contact us within 48 hours at [email protected] with photos of the damage.
International Shipping
At this time, we ship within the United States only. For international inquiries, please contact us directly.
Contact Us
Shipping questions? Reach out: