Question 1

What material are your truss systems made from?

Accepted Answer

All our truss systems are manufactured from 6061-T6 aluminum alloy — the industry standard for structural applications. Main tubes are 50×2mm with 25×2mm bracing tubes, providing excellent strength-to-weight ratio with yield strength of 276 MPa.

Question 2

Do you ship nationwide?

Accepted Answer

Yes! We ship to all 50 US states from our warehouse in Sugar Land, TX (Houston metro area). We offer UPS Ground and FedEx Home Delivery options, with free shipping available on qualifying orders.

Question 3

What payment methods do you accept?

Accepted Answer

We currently accept payment via Zelle and bank transfer. Payment instructions are provided at checkout and in your order confirmation email.

Question 4

Do you offer equipment rentals?

Accepted Answer

Yes! We offer daily and weekly rental rates on select equipment. Visit our Rentals page to browse available items and submit a rental inquiry.

Question 5

Can I get a custom quote for a large order?

Accepted Answer

Absolutely. Visit our Request a Quote page to describe your project needs, and our team will prepare a custom proposal with bulk pricing.

Question 6

What is your return policy?

Accepted Answer

We accept returns for defective items within 14 days of delivery. Customers pay return shipping; refunds cover the item price only. Contact us with your order number and photos of the defect to initiate a return.

Question 7

Are your products compatible with other truss brands?

Accepted Answer

Our F34 series uses the industry-standard 290mm × 290mm profile with conical connection fittings. This means our truss is compatible with other major brands using the same standard, including Global Truss, LITEC, and similar manufacturers.

Question 8

Do you offer setup or installation services?

Accepted Answer

We offer delivery, setup, and return service for rental equipment at an additional per-event charge. For purchased equipment, we provide detailed assembly guides and our support team is available to help with questions.

Question 9

What systems is this Air Compressor compatible with?

Accepted Answer

This Air Compressor is designed to work seamlessly with professional salute machines, ribbon confetti machines, and other electronic remote control party effect devices. It supports a wide range of audio, video, and lighting firework equipment that rely on compressed air for their effects.

Question 10

What is the load capacity and are there any safety features?

Accepted Answer

This Air Compressor is rated for high-duty cycles typical of professional salute and confetti machines, with pressure thresholds carefully calibrated to avoid over-compression. Safety valves and automatic shut-off features are included to prevent overload, ensuring reliable and secure operation during effects deployment.

Question 11

How easy is it to install or set up the Air Compressor with existing systems?

Accepted Answer

Installation is straightforward, as the unit comes with standard air hose connectors compatible with most salute and confetti machines on the market. Detailed setup instructions are included, and the compact design allows for quick integration into your existing effects rig with minimal tools required.

Question 12

What pipe diameter do these clamps fit?

Accepted Answer

Our lighting clamps are designed to fit standard 48–51mm (2'') outside diameter tubing, which is the industry standard for truss systems, pipe, and lighting bars.

Question 13

What is the maximum safe working load for this clamp?

Accepted Answer

Safe working load (SWL) varies by clamp type. C-style clamps typically support 165 lbs (75 kg), and trigger/spring clamps support 165 lbs (75 kg). Always verify the specific SWL rating before use and never exceed it.

Question 14

Are these clamps suitable for outdoor use?

Accepted Answer

Yes. Our clamps feature a durable powder-coat finish that resists corrosion. However, for permanent outdoor installations, regular inspection and maintenance is recommended.

Question 15

Can these clamps be used with LED fixtures?

Accepted Answer

Absolutely. Our clamps work with any lighting fixture that uses standard mounting hardware, including LED pars, moving heads, wash lights, and conventional fixtures — as long as the fixture weight does not exceed the clamp's SWL rating.

Question 16

What pipe diameter do these clamps fit?

Accepted Answer

Our lighting clamps are designed to fit standard 48–51mm (2'') outside diameter tubing, which is the industry standard for truss systems, pipe, and lighting bars.

Question 17

What is the maximum safe working load for this clamp?

Accepted Answer

Safe working load (SWL) varies by clamp type. C-style clamps typically support 165 lbs (75 kg), and trigger/spring clamps support 165 lbs (75 kg). Always verify the specific SWL rating before use and never exceed it.

Question 18

Are these clamps suitable for outdoor use?

Accepted Answer

Yes. Our clamps feature a durable powder-coat finish that resists corrosion. However, for permanent outdoor installations, regular inspection and maintenance is recommended.

Question 19

Can these clamps be used with LED fixtures?

Accepted Answer

Absolutely. Our clamps work with any lighting fixture that uses standard mounting hardware, including LED pars, moving heads, wash lights, and conventional fixtures — as long as the fixture weight does not exceed the clamp's SWL rating.

Question 20

What pipe diameter do these clamps fit?

Accepted Answer

Our lighting clamps are designed to fit standard 48–51mm (2'') outside diameter tubing, which is the industry standard for truss systems, pipe, and lighting bars.

Question 21

What is the maximum safe working load for this clamp?

Accepted Answer

Safe working load (SWL) varies by clamp type. C-style clamps typically support 165 lbs (75 kg), and trigger/spring clamps support 165 lbs (75 kg). Always verify the specific SWL rating before use and never exceed it.

Question 22

Are these clamps suitable for outdoor use?

Accepted Answer

Yes. Our clamps feature a durable powder-coat finish that resists corrosion. However, for permanent outdoor installations, regular inspection and maintenance is recommended.

Question 23

Can these clamps be used with LED fixtures?

Accepted Answer

Absolutely. Our clamps work with any lighting fixture that uses standard mounting hardware, including LED pars, moving heads, wash lights, and conventional fixtures — as long as the fixture weight does not exceed the clamp's SWL rating.

Question 24

What pipe diameter do these clamps fit?

Accepted Answer

Our lighting clamps are designed to fit standard 48–51mm (2'') outside diameter tubing, which is the industry standard for truss systems, pipe, and lighting bars.

Question 25

What is the maximum safe working load for this clamp?

Accepted Answer

Safe working load (SWL) varies by clamp type. C-style clamps typically support 165 lbs (75 kg), and trigger/spring clamps support 165 lbs (75 kg). Always verify the specific SWL rating before use and never exceed it.

Question 26

Are these clamps suitable for outdoor use?

Accepted Answer

Yes. Our clamps feature a durable powder-coat finish that resists corrosion. However, for permanent outdoor installations, regular inspection and maintenance is recommended.

Question 27

Can these clamps be used with LED fixtures?

Accepted Answer

Absolutely. Our clamps work with any lighting fixture that uses standard mounting hardware, including LED pars, moving heads, wash lights, and conventional fixtures — as long as the fixture weight does not exceed the clamp's SWL rating.

Question 28

What material is this truss made from?

Accepted Answer

All Truss City truss systems are manufactured from 6061-T6 aluminum alloy, providing an excellent strength-to-weight ratio for professional stage and event applications.

Question 29

What connection system does this truss use?

Accepted Answer

This truss uses the industry-standard Conical Coupler System (CCS), also known as conical pin connections. This system allows for quick, secure assembly and is compatible with other F34-profile truss from major manufacturers.

Question 30

What is the maximum load capacity?

Accepted Answer

Load capacity depends on span length, configuration, and rigging method. For specific load charts and engineering calculations, please contact our technical team. All truss systems are TÜV certified and meet professional safety standards.

Question 31

Can I mix this truss with other brands?

Accepted Answer

Yes. Our F34 truss (290mm × 290mm profile) with conical couplers is dimensionally compatible with other major F34-profile truss brands. Always verify connection compatibility before use.

Question 32

Do I need special tools for assembly?

Accepted Answer

Basic assembly requires a standard spanner wrench for the conical pins. No specialized tools are needed. Each truss section connects in seconds using the conical coupler system.

Question 33

What material is this truss made from?

Accepted Answer

All Truss City truss systems are manufactured from 6061-T6 aluminum alloy, providing an excellent strength-to-weight ratio for professional stage and event applications.

Question 34

What connection system does this truss use?

Accepted Answer

This truss uses the industry-standard Conical Coupler System (CCS), also known as conical pin connections. This system allows for quick, secure assembly and is compatible with other F34-profile truss from major manufacturers.

Question 35

What is the maximum load capacity?

Accepted Answer

Load capacity depends on span length, configuration, and rigging method. For specific load charts and engineering calculations, please contact our technical team. All truss systems are TÜV certified and meet professional safety standards.

Question 36

Can I mix this truss with other brands?

Accepted Answer

Yes. Our F34 truss (290mm × 290mm profile) with conical couplers is dimensionally compatible with other major F34-profile truss brands. Always verify connection compatibility before use.

Question 37

Do I need special tools for assembly?

Accepted Answer

Basic assembly requires a standard spanner wrench for the conical pins. No specialized tools are needed. Each truss section connects in seconds using the conical coupler system.

Question 38

What material is this truss made from?

Accepted Answer

All Truss City truss systems are manufactured from 6061-T6 aluminum alloy, providing an excellent strength-to-weight ratio for professional stage and event applications.

Question 39

What connection system does this truss use?

Accepted Answer

This truss uses the industry-standard Conical Coupler System (CCS), also known as conical pin connections. This system allows for quick, secure assembly and is compatible with other F34-profile truss from major manufacturers.

Question 40

What is the maximum load capacity?

Accepted Answer

Load capacity depends on span length, configuration, and rigging method. For specific load charts and engineering calculations, please contact our technical team. All truss systems are TÜV certified and meet professional safety standards.

Question 41

Can I mix this truss with other brands?

Accepted Answer

Yes. Our F34 truss (290mm × 290mm profile) with conical couplers is dimensionally compatible with other major F34-profile truss brands. Always verify connection compatibility before use.

Question 42

Do I need special tools for assembly?

Accepted Answer

Basic assembly requires a standard spanner wrench for the conical pins. No specialized tools are needed. Each truss section connects in seconds using the conical coupler system.

Question 43

What material is this truss made from?

Accepted Answer

All Truss City truss systems are manufactured from 6061-T6 aluminum alloy, providing an excellent strength-to-weight ratio for professional stage and event applications.

Question 44

What connection system does this truss use?

Accepted Answer

This truss uses the industry-standard Conical Coupler System (CCS), also known as conical pin connections. This system allows for quick, secure assembly and is compatible with other F34-profile truss from major manufacturers.

Question 45

What is the maximum load capacity?

Accepted Answer

Load capacity depends on span length, configuration, and rigging method. For specific load charts and engineering calculations, please contact our technical team. All truss systems are TÜV certified and meet professional safety standards.

Question 46

Can I mix this truss with other brands?

Accepted Answer

Yes. Our F34 truss (290mm × 290mm profile) with conical couplers is dimensionally compatible with other major F34-profile truss brands. Always verify connection compatibility before use.

Question 47

Do I need special tools for assembly?

Accepted Answer

Basic assembly requires a standard spanner wrench for the conical pins. No specialized tools are needed. Each truss section connects in seconds using the conical coupler system.

Question 48

What material is this truss made from?

Accepted Answer

All Truss City truss systems are manufactured from 6061-T6 aluminum alloy, providing an excellent strength-to-weight ratio for professional stage and event applications.

Question 49

What connection system does this truss use?

Accepted Answer

This truss uses the industry-standard Conical Coupler System (CCS), also known as conical pin connections. This system allows for quick, secure assembly and is compatible with other F34-profile truss from major manufacturers.

Question 50

What is the maximum load capacity?

Accepted Answer

Load capacity depends on span length, configuration, and rigging method. For specific load charts and engineering calculations, please contact our technical team. All truss systems are TÜV certified and meet professional safety standards.

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